Privacy Policy

Last Updated: June 1, 2026

Horst Custom Homes respects your privacy. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, contact us, request information, use our online forms, or interact with our digital advertising.

By using this website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect information that you voluntarily provide to us, including:

Name
Email address
Phone number
Mailing address or project location, if provided
Project details or service interests
Information submitted through contact forms, estimate requests, consultation forms, emails, phone calls, or other communications

We may also automatically collect certain website usage information, including:

IP address
Browser type
Device type
Operating system
Pages visited
Time spent on the website
Referring website or search engine
General geographic location
Clicks, form interactions, and other website activity

2. How We Use Information

We may use the information we collect to:

Respond to inquiries
Schedule consultations
Provide information about our services
Prepare estimates or project discussions
Improve our website and user experience
Understand how visitors use our website
Measure advertising and marketing performance
Show relevant online advertising
Maintain website security
Comply with applicable legal obligations

3. Contact Forms and Project Inquiries

When you submit a form or contact us through the website, we may use the information you provide to respond to your inquiry, discuss your project, provide service information, or follow up with you.

Submitting a form does not create a contract, builder-client relationship, or obligation for Horst Custom Homes to provide services.

4. Cookies and Tracking Technologies

This website may use cookies, pixels, tags, scripts, local storage, and similar technologies to operate the website, improve performance, analyze traffic, and support advertising.

These technologies may be used to:

Remember website preferences
Understand how visitors use the website
Measure marketing performance
Track conversions from advertising campaigns
Support remarketing or retargeting ads
Improve website functionality and security

For more details, please review our Cookie Policy.

5. Google Analytics

This website may use Google Analytics to help us understand how visitors interact with the website. Google Analytics may collect information such as pages visited, time on site, browser type, device type, approximate location, and referring sources.

Google may process this information according to its own policies and technologies. You can learn more about how Google uses information from websites and apps that use its services by visiting Google’s privacy resources.

6. Google Ads and Remarketing

This website may use Google Ads, Google Tag Manager, conversion tracking, remarketing, or similar advertising tools.

These tools may help us:

Measure whether advertising campaigns are effective
Understand how visitors interact with the website after clicking an ad
Show relevant ads to people who have previously visited our website
Improve future marketing campaigns

Google and its partners may use cookies or similar technologies to serve, measure, and personalize ads, depending on your settings and consent choices.

7. Meta/Facebook and Social Media Tools

This website may use Meta/Facebook tools, pixels, links, or social media features to support advertising, analytics, sharing, and social media engagement.

These tools may collect information about your interactions with our website and may associate that activity with your social media account, depending on your settings and whether you are logged into those platforms.

Your use of Facebook, Instagram, or other social media platforms is governed by the privacy policies of those platforms.

8. Third-Party Services and Embedded Content

This website may include third-party tools, links, embedded galleries, maps, videos, forms, plugins, or partner websites. These may include tools such as CompanyCam, Google Maps, social media platforms, advertising platforms, hosting providers, analytics tools, or service partner websites.

Third-party services may collect information directly from you or automatically through cookies and similar technologies. Horst Custom Homes does not control the privacy practices of third-party websites or services.

We encourage you to review the privacy policies of any third-party websites or services you visit.

9. How We Share Information

We do not sell your personal information in the traditional sense.

We may share information with trusted service providers who help us operate our website, manage forms, provide hosting, analyze website traffic, support advertising, respond to inquiries, or conduct business operations.

These may include:

Website hosting providers
Website developers or marketing providers
Analytics providers
Advertising platforms
Email or form management tools
Customer communication tools
Contractors, subcontractors, or service partners when needed to respond to a project inquiry

We may also disclose information when required by law, legal process, regulation, or to protect our rights, property, safety, customers, or others.

10. Data Security

We take reasonable steps to protect personal information from unauthorized access, misuse, loss, disclosure, alteration, or destruction.

However, no website, internet transmission, email, or electronic storage system is completely secure. We cannot guarantee absolute security of information transmitted through the website.

11. Data Retention

We retain personal information only as long as reasonably necessary for the purposes described in this Privacy Policy, including responding to inquiries, maintaining business records, improving services, complying with legal obligations, resolving disputes, and enforcing agreements.

12. Your Choices

You may contact us to request that we update, correct, or delete personal information you have provided to us, subject to legal, contractual, or business recordkeeping requirements.

You may also:

Disable cookies through your browser settings
Adjust your Google advertising settings
Use browser tools or plugins to limit tracking
Decline non-essential cookies where a cookie banner or preference tool is available
Unsubscribe from marketing emails, if applicable

13. Children’s Privacy

This website is intended for general audiences and is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13.

If we become aware that we have collected personal information from a child under 13 without appropriate consent, we will take reasonable steps to delete that information.

14. State and International Privacy Rights

Depending on where you live, you may have additional privacy rights under applicable state, federal, or international privacy laws. These may include rights to access, correct, delete, or limit certain uses of your personal information.

If you believe you have privacy rights that apply to your information, please contact us using the information below.

15. California Privacy Notice

Horst Custom Homes is a New York-based business. If California privacy laws apply to your information, you may have certain rights regarding the personal information collected about you, including the right to know, delete, correct, or opt out of certain sharing or selling of personal information.

We do not knowingly sell personal information in exchange for money. However, some advertising or analytics activities may be considered “sharing” under certain privacy laws.

To make a privacy request, please contact us using the information below.

16. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the “Last Updated” date at the top of this page.

Your continued use of the website after updates are posted means you acknowledge the revised Privacy Policy.

17. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact:

Horst Custom Homes
Email: info@horstcustomhomes.com
Phone: (585) 526-4591